This Website collects some Personal Data of its Users.
Data Controller and Owner
Piazzetta San Carlo 2
6900 Lugano CH
Types of Data collected
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application.
Mode and place of processing the Data
Methods of processing
The Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
Processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organization of this Application (administrative, commercial, marketing, legal, system administrators) or external subjects (such as suppliers of third party technical services, postal couriers, may have access to Data) hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Data Controller. The updated list of Controllers can always be requested from the Data Controller.
Legal basis of the processing
The Holder processes Personal Data relating to the User in the event one of the following conditions exists:
- the User has given consent for one or more specific purposes; Note: in some jurisdictions the Owner may be authorized to process Personal Data without the User’s consent or another of the legal bases specified below, as long as the User does not object (“opt-out”) to this treatment. However, this is not applicable if the processing of Personal Data is regulated by European legislation regarding the protection of Personal Data;
- the processing is necessary for the execution of a contract with the User and / or the execution of pre-contractual measures;
- the processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
the processing is necessary for the performance of a task carried out in the public interest or for the exercise of public authority vested in the Holder;
- the processing is necessary for the pursuit of the legitimate interest of the owner or third parties.
In any case, it is always possible to ask the Owner to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.
The Data are processed at the operational headquarters of the Data Controller and in any other place where the parties involved in the processing are located. For more information, contact the owner.
The User’s Personal Data may be transferred to a different country from which the User is located. To obtain further information on the processing site, the User can refer to the section concerning the processing of Personal Data. You have the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization of public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures taken by the Data Controller to protect the Data.
If one of the transfers described above takes place, the User can refer to the respective sections of this document or request information from the Data Controller by contacting him at the opening dates.
The Data are processed and stored for the time required by the purposes for which they were collected. Therefore:
- Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of the contract is completed.
- Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is met. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Data Controller.
When the processing is based on the consent of the User, the Data Controller may retain the Personal Data for a longer period until such consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or an order of an authority.
At the end of the retention period the Personal Data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability can no longer be exercised.
Purposes of the processing of collected data
The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Contacting the User, Displaying content from external platforms and Statistics. To obtain further detailed information on the purposes of the processing and on the Personal Data concretely relevant to each purpose, the User can refer to the relevant sections of this document.
Details on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Contact the user
Contact form (this Application)
By filling out the contact email with their Data, the User consents to their use to respond to requests for information, quotes, or any other kind indicated by the email header. Personal Data collected: ZIP code, city, surname, email address, country, name, fax number, telephone number, VAT number, province, business name, sector of activity, website, state and various types of Data.
The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.
Google Analytics with anonymized IP (Google Inc.)
Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.
Google may use the Personal Data to contextualise and personalize the advertisements of its advertising network.
Displaying content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this application and interact with them.
In the event that a service of this type is installed, it is possible that, even if the Users do not use the service, the same collect traffic data relating to the pages in which it is installed.
Widget Google Maps (Google Inc.)
Google Fonts (Google Inc.)
Users may exercise certain rights with reference to the Data processed by the Data Controller. In particular, the User has the right to: withdraw consent at any time. The User can withdraw consent to the processing of their Personal Data previously expressed.
- oppose the processing of your data. You may object to the processing of your data when it occurs on a legal basis other than consent. Further details on the right of opposition are indicated in the section below.
- access your data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.
- verify and request rectification. The User can verify the correctness of his Data and request its updating or correction.
- obtain treatment limitation. When certain conditions are met, the User may request the limitation of the processing of their Data. In this case, the Data Controller will not process the Data for any other purpose other than their conservation.
- obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User can request the cancellation of their Data by the Owner.
- receive your data or have it transferred to another holder. You have the right to receive your data in a structured format, commonly used and readable by automatic device and, where technically feasible, to obtain the transfer without hindrance to another holder. This provision is applicable when the Data are processed with automated tools and the processing is based on the User’s consent, on a contract of which the User is a party or on contractual measures connected to it.
- propose a complaint. The User can lodge a complaint with the competent personal data protection authority or act in court.
Details on the right of opposition
When Personal Data is processed in the public interest, in the exercise of public authority to which the Holder is invested or to pursue a legitimate interest of the Owner, Users have the right to oppose the processing for reasons related to their particular situation. Users are reminded that, if their data are processed for direct marketing purposes, they can oppose the processing without providing any reasons. To find out if the Owner deals with data for direct marketing purposes, Users can refer to the respective sections of this document.
How to exercise the rights
To exercise the rights of the User, Users can direct a request to the contact details of the Owner indicated in this document. The requests are deposited free of charge and processed by the Owner as soon as possible, in any case within a month.
More information on treatment
Defense in court
The User’s Personal Data may be used by the Owner in court or in the preparatory stages of its possible establishment for the defense against abuse in the use of this Application or related Services by the User.
The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of the public authorities.
System logs and maintenance
For needs related to operation and maintenance, this Application and any third party services used by it may collect system logs, ie files that record the interactions and that may also contain Personal Data, such as the User IP address.
Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time to the Data Controller using the contact details.
Answer to requests “Do Not Track”
This Application does not support “Do Not Track” requests.
To find out if any third-party services used support them, the User is invited to consult their respective privacy policies.